Behesht Restaurant (Kensal Green)

I’ve been a loyal customer of this restaurant for 10 years, but over the past two years, the food quality has declined drastically. I ordered from them again a few days ago, and I was absolutely appalled. I got three different stews, and all of them were watery, completely flavourless, and lacked even the slightest hint of salt. The kebab and chicken were rock-hard, tasteless, and undercooked.

On top of that, the portion sizes have shrunk significantly while the quality has nosedived. My total bill came to £90, and I felt completely scammed. At first, I wanted to believe that maybe just one dish was bad and give them the benefit of doubt, but no—every single item I ordered was awful.

This restaurant has become nothing but a scam. I would strongly advise people to avoid it at all costs. Customers work hard for their money, and this is what they’re being served? If you’re going to raise prices, at least maintain the food quality. At this rate, the place deserves to be shut down.

As a lover of Persian food, having tried Molana, Persian Palace, Berenjak, and Boof, I can confidently say this is the worst Persian restaurant we have ever visited. Even though we had a booking, we had to wait 40 mins to be seated. The service is appalling, the waiter was huffing and puffing as he was taking our order. The manager is rude and was giving the staff a hard time. We had to continuously ask for things, like cutlery, food, the bill. The restaurant is very poorly managed. The food was average, absolutely nothing special about it. The chicken was very chewy and the soup was not edible. The tables and chairs are not fit for purpose, it is hard wood with small rugs on them. No cushioning or comfort, and the seats are all cramped together. You can’t sit for more than 15 mins without your back starting to ache. All in all, I would not recommend Behesht. Although the restaurant is decorated really nice with beautiful frames and pieces dotted around. However, they should focus more on their food quality and friendliness.

Behesht restaurant always fascinates me and my family also friends. We are its customers for over 15 years in a row this mean atleast once every month, last week we had our office dinner and it was fantastic.

I recently visited Behesht for what I had hoped would be a pleasant dining experience, but I was left incredibly disappointed by the service and quality of the food. Having dined here since I was young without any problems, this visit was a shocking departure from the standard I had come to expect.

First, the service was terrible. We ordered tabbouleh, but the wrong dish was brought out the dish listed below. When we pointed out the mistake, the staff made us feel as though it was our fault. After waiting, they brought another incorrect dish this time the one listed above tabbouleh on the menu. It took a third attempt, and an explanation directly to the chef, before we finally received what we had originally ordered. This ongoing confusion left us frustrated and uncomfortable.

To make matters worse, we had ordered two naan, but only one was brought to the table. Additionally, the tadig, which is usually light and crispy, was thick, tough, and overly crunchy so much so that my best friend choked on it. The whole ordeal was particularly upsetting as it was her birthday and her first time trying Persian food. By this point, the experience had soured so much that we decided to get most of the meal as takeaway, feeling too uneasy to enjoy it there.

Unfortunately, the problems didn’t end there. When I got home and tried the salad Olivieh, I found bones and chunks of fat in it. This was shocking and completely off-putting. I hoped this might have been an isolated incident, but a family member told me they had a similar experience just a week ago, which suggests it could be a result of new staff issues.

Overall, this visit was a huge disappointment. Behesht has always been a reliable choice for me in the past, but the poor service, lack of care, and decline in food quality were unacceptable. I sincerely hope this feedback leads to improvements, but for now, I cannot recommend this restaurant.

Been coming here since I was a kid, loved it then and still love it to this day. Quite literally everything was good and if we had an issue they sorted it out straight away. All of the food was high quality and cooked perfectly. Always end it with a Iranian tea with mint 👌🏽 Great service, great food, great vibes. 10/10 highly recommend!